Contact Us
We love hearing from our members and want to make it easy to get a hold of us.
Austin Federal Credit Union
1900 Woodward St
Austin, TX 78741
Toll free: (800) 950-8143
Local: (512) 444-6419
Email: [email protected]
Fax: (512) 444-6474
Send Us a Message
NOTE: Confidential and/or account specific information should ONLY be sent through the secure message center located once you have logged into online banking.
Other Helpful Numbers:
Automated Telephone Banking:
(800) 880-AFCU (2328)
Lost or Stolen Card:
To report a lost or stolen debit or ATM card, please call:
- within the US: (888) 241-2510
- outside of the US: (909) 941-1398
To report a lost or stolen credit card, please call:
- within the US: (888) 241-2510
- outside of the US: (909) 941-1398
Activate or Change PIN:
View our FAQ page to find out what information you need before you call.
To activate your Austin FCU ATM or debit card, please call (800) 466-0040.
To change the personal identification number (PIN) on your Austin FCU ATM or debit card, you will need the reference number on the PIN mailer you received when you received your card. If you have the reference # please call (800) 503-9249. If you do not have the reference #, please contact the branch so we can assist you.
Visit over 5,000 CO-OP shared branches across the country. Find a shared branch near you.
Surcharge-Free ATMs:
Use hundreds of Alliance of Austin Credit Unions ATMs all over Texas. Find a free ATM near you.
ATM Locator:
To locate a shared branch or ATM near you, please text your zip code to 91989.